Zach was very professional and very fast in getting us up and running
A month and a half ago we had Chris, Alex and Jayden come and completely replace our inside and outside unit. They were SO polite, hard working and professional. We work from home and they took care to make sure things were done as soon as they could while also being as safe as they could and adhere to codes. Almost 2 months later and the AC blows colder than I've ever remembered, so now we're also saving on electric bills! Grizzle is amazing
Great service today. Zach explained things & showed me how to fix the problem, in the future, “theoretically.” Great guy.
They were quick and efficient. Double checked their work before they left.
Needing to replace an aging HVAC system, I solicited 3 bids...one of them being from Grizzle. Grizzle rep, Ian Ansett, came out and inspected my current system, measured to make sure he quoted the proper size unit and gave me a quote which was extremely competitive with the other competitors. Ian answered all my questions and explained to me his recommendation of which unit to install. Of the three companies, Ian was the most thorough in explaining what he felt my needs and solutions were.About 3 days later, Zach, Kris, Alex and Jaydon came out to tear out the old system and install the new. They covered the flooring, including the stairs with protective materials and worked through the day so that we could have heat that evening. They did an excellent job of cleaning up after they were finished, which is rare in today's construction environment.I had a question the following day about the thermostat settings and Zach and Ian came out the following morning to make sure everything was running properly and recheck the thermostat settings.My experience with Grizzle was that they were very professional at every level and pleasant to have around. I am extremely happy with every aspect of the transaction, as well as the personnel and would highly recommend them if you have any AC or Heating needs.
The girls in the office were fantastic and provided answers to all my questions about the whole home air purifiers. Very friendly and knowledgeable!
Very prompt and courteous! James is great! Gets the job done and never leaves a mess! I highly recommend Grizzle!
James and Alex were great!! They did an exceptional job!!
Gerry, call before arriving and did arrive on time. He was very polite and pleasantHe was very professional and knowledgeable. He explained what he was doing as he was trouble shooting making sure that things were working properly. He is a great asset to your business.
Gerry was fantastic! He knew was was wrong with my system right away, was at my house within an hour to fix it, ordered my parts super quickly and did the install in rapid time! It’s plenty warm and toasty in my house, plus he taught us all about our system and how it’s supposed to work regarding the heat pump and heat strips! I am beyond thankful for his fast and friendly service!
I've had great experiences with Grizzle when I've had to call them. James came to work on my heater and was so pleasant and knowledgeable and he got the job done right away. I highly recommend them
Had some issues with our heater. Called the over night number and left a message. They called me first thing the next day and set appointment for mid morning.Jose came out figure out the problem quickly, explained what was going on and fixed it in no time.
Gerry came out to service our heater before winter time. He finished in a timely manner, was very personable and explained what he observed in our old system. Great Job!
Gerry had a great attitude, was a pleasure speaking with and provided several good solutions to our problem. Aubrey was a pleasure to speak with as well. She did a great job connecting Gerry and me.
Such a professional and efficient company. Brian was so helpful and hands on throughout the complete project. Thank you!
James did an excellent job taking care of my problem.
Gerry and his assistant were so nice and helpful and informative and did their best to answer home warranty questions on the invoice. We have used Grizzle in the past and will continue to do so!
Gerry let us know when he was on the way, explained what our issue was and fixed our A/C quickly. He took the time to answer our questions and made sure we were getting cool air before he left. We will definitely use Grizzle Heating & Air again.
As far as I can tell the techs did a great job removing my old condenser, evaporator and furnace and then installing the new units. Their prices are higher than some and they're was more help than needed. I did not as for a cost breakdown of quote and that is my fault. Hopefully reputation makes it worth it.
Had Gerry come out after my dog chewed my copper lines. He was quick to diagnose that there were no other issues and had the whole job done and tested in no time. He inspected the unit to make sure my dogs didn’t tear anything else up and had everything working. Great guy to talk to.
To notch service call. Jose was knowledgeable, fast, and friendly. Can't recommend enough!
Jose was great! He arrived within the hour and got us taken care of promptly. Thanks!
Jose was great! Identified and repaired the issue in 30 min. He had all the needed parts and tools to fully check out the system.
When my ac/heater was first installed new in June of 2021, Gerry was still very new to the field and doing installs. He has learned soooo much in these 2 years! He has really become confident in the HVAC field 🙂 (even more so than when he came for PM in February.)I always tend to have alot of questions and today he was very thorough in explaining all of the readings he was getting and what readings the system should be operating at. He noticed that the capacitor is running on the high end of its abilities. He has written in the notes that since this is under warranty, he's recommending that the capacitor be replaced to avoid any inconvenience.My home inspector (due to foundation company issues, not selling the house) pointed out that my condensor pad is almost level with the ground instead of 3". Gerry contacted Brian and got me a price for Grizzle team to lift the condenser and set a new pad on top of the existing pad. (Thank you Brian.) And they will replace the capacitor at the same time (unless it fails before then.) Gerry went out of his way to explain everything to me, patiently answer all of my questions, and make phone calls to help me continue having a positive experience with Grizzle. Gerry has fantastic customer service!!! And he really seems to appreciate his fellow coworkers who have helped him learn so much in this field! I hope he is recognized as an asset to your company!I love my ac/heater system and am so glad I bought my system from Grizzle!!! It's been a pleasure being taken care of by Gerry today! Thank you, Jodi
Gerry did an amazing job and I’m glad he was my technician! Gerry was on time and called beforehand to ensure I was home. Once he arrived he was professional and thorough with explaining the issue and how it could be fixed. I felt like the cost was appropriate given the repairs needed. I will definitely use Grizzle Heating & Air again for any future HVAC needs! Thank you!
Gerry was very professional,friendly and efficient very happy with his work and his explanations of what he did highly recommend him
Everyone was very kind and helpful and got us service quickly. Jose was thorough and communicated every thing he was doing. He worked quickly and we have air!!!
It was a great experience and I appreciate everything Jose did for me. He explained everything in great detail. I also appreciate the company sending me a text and email with Jose’s name and picture!!
Gerry was absolutely amazing and very professional! He made sure he did the best job and had our ac back up and running quickly. We have never had a bad experience with Grizzle and have always had such professionalism from them. They’re our number one go to when we have heating or cooling problems and we always get the best service.
Technician was very helpful and informative.
Jose was very professional and took the time to explain things. I was very pleased
James came to my house while I was out of town. He called before he arrived, and we visited about my HVAC problems. He called back in a timely manner and reported on his repairs. I was greatly relieved that my unit could be repaired and not needed to be replaced. I highly recommend Grizzle Heating & Air.
Great service, fast, and caring. Used their services for a few different AC projects plus signed up for the maintenance plan. Recommend.
Called and tech Jose was here in less than 15 minutes. Always extremely professional and courteous. System was recharged and cooling in less than an hour. Highly recommend Grizzle.
Jose was the greatest of all. I will vote for him for President!!
Got to me the same day I called and Jose did a wonderful job!
Gerry came out and repaired our AC unit and did an excellent job!