Reviews

5.0
Jay Kantor
Jay Kantor
1708443929
Needing to replace an aging HVAC system, I solicited 3 bids...one of them being from Grizzle. Grizzle rep, Ian Ansett, came out and inspected my current system, measured to make sure he quoted the proper size unit and gave me a quote which was extremely competitive with the other competitors. Ian answered all my questions and explained to me his recommendation of which unit to install. Of the three companies, Ian was the most thorough in explaining what he felt my needs and solutions were.About 3 days later, Zach, Kris, Alex and Jaydon came out to tear out the old system and install the new. They covered the flooring, including the stairs with protective materials and worked through the day so that we could have heat that evening. They did an excellent job of cleaning up after they were finished, which is rare in today's construction environment.I had a question the following day about the thermostat settings and Zach and Ian came out the following morning to make sure everything was running properly and recheck the thermostat settings.My experience with Grizzle was that they were very professional at every level and pleasant to have around. I am extremely happy with every aspect of the transaction, as well as the personnel and would highly recommend them if you have any AC or Heating needs.
Lacie White
Lacie White
1708009839
The girls in the office were fantastic and provided answers to all my questions about the whole home air purifiers. Very friendly and knowledgeable!
stacy smith
stacy smith
1706928382
Very prompt and courteous! James is great! Gets the job done and never leaves a mess! I highly recommend Grizzle!
Jeanne Gabel
Jeanne Gabel
1706658900
James and Alex were great!! They did an exceptional job!!
Janet Hollings
Janet Hollings
1706111230
Gerry, call before arriving and did arrive on time. He was very polite and pleasantHe was very professional and knowledgeable. He explained what he was doing as he was trouble shooting making sure that things were working properly. He is a great asset to your business.
Gerry was fantastic! He knew was was wrong with my system right away, was at my house within an hour to fix it, ordered my parts super quickly and did the install in rapid time! It’s plenty warm and toasty in my house, plus he taught us all about our system and how it’s supposed to work regarding the heat pump and heat strips! I am beyond thankful for his fast and friendly service!
I've had great experiences with Grizzle when I've had to call them. James came to work on my heater and was so pleasant and knowledgeable and he got the job done right away. I highly recommend them
Buck Alexander
Buck Alexander
1704914254
Had some issues with our heater. Called the over night number and left a message. They called me first thing the next day and set appointment for mid morning.Jose came out figure out the problem quickly, explained what was going on and fixed it in no time.
Gerry came out to service our heater before winter time. He finished in a timely manner, was very personable and explained what he observed in our old system. Great Job!
Jeremy Matthews
Jeremy Matthews
1698687915
Gerry had a great attitude, was a pleasure speaking with and provided several good solutions to our problem. Aubrey was a pleasure to speak with as well. She did a great job connecting Gerry and me.
Lugene Cole
Lugene Cole
1698330012
Such a professional and efficient company. Brian was so helpful and hands on throughout the complete project. Thank you!
James did an excellent job taking care of my problem.
Kerry Lowe
Kerry Lowe
1696285845
Gerry and his assistant were so nice and helpful and informative and did their best to answer home warranty questions on the invoice. We have used Grizzle in the past and will continue to do so!
Michelle Beam
Michelle Beam
1696264737
Gerry let us know when he was on the way, explained what our issue was and fixed our A/C quickly. He took the time to answer our questions and made sure we were getting cool air before he left. We will definitely use Grizzle Heating & Air again.
terry henderson
terry henderson
1694971971
As far as I can tell the techs did a great job removing my old condenser, evaporator and furnace and then installing the new units. Their prices are higher than some and they're was more help than needed. I did not as for a cost breakdown of quote and that is my fault. Hopefully reputation makes it worth it.
Jnc09
Jnc09
1693938855
Had Gerry come out after my dog chewed my copper lines. He was quick to diagnose that there were no other issues and had the whole job done and tested in no time. He inspected the unit to make sure my dogs didn’t tear anything else up and had everything working. Great guy to talk to.
Chris Bohannon
Chris Bohannon
1693601572
To notch service call. Jose was knowledgeable, fast, and friendly. Can't recommend enough!
Robert Dean
Robert Dean
1693596298
Jose was great! He arrived within the hour and got us taken care of promptly. Thanks!
CMSUR Schneid
CMSUR Schneid
1693587088
Jose was great! Identified and repaired the issue in 30 min. He had all the needed parts and tools to fully check out the system.
Hannah McMurry
Hannah McMurry
1691878570
Jodi Miller
Jodi Miller
1691794140
When my ac/heater was first installed new in June of 2021, Gerry was still very new to the field and doing installs. He has learned soooo much in these 2 years! He has really become confident in the HVAC field 🙂 (even more so than when he came for PM in February.)I always tend to have alot of questions and today he was very thorough in explaining all of the readings he was getting and what readings the system should be operating at. He noticed that the capacitor is running on the high end of its abilities. He has written in the notes that since this is under warranty, he's recommending that the capacitor be replaced to avoid any inconvenience.My home inspector (due to foundation company issues, not selling the house) pointed out that my condensor pad is almost level with the ground instead of 3". Gerry contacted Brian and got me a price for Grizzle team to lift the condenser and set a new pad on top of the existing pad. (Thank you Brian.) And they will replace the capacitor at the same time (unless it fails before then.) Gerry went out of his way to explain everything to me, patiently answer all of my questions, and make phone calls to help me continue having a positive experience with Grizzle. Gerry has fantastic customer service!!! And he really seems to appreciate his fellow coworkers who have helped him learn so much in this field! I hope he is recognized as an asset to your company!I love my ac/heater system and am so glad I bought my system from Grizzle!!! It's been a pleasure being taken care of by Gerry today! Thank you, Jodi
Berkley Trumbly
Berkley Trumbly
1691786879
Gerry did an amazing job and I’m glad he was my technician! Gerry was on time and called beforehand to ensure I was home. Once he arrived he was professional and thorough with explaining the issue and how it could be fixed. I felt like the cost was appropriate given the repairs needed. I will definitely use Grizzle Heating & Air again for any future HVAC needs! Thank you!
David Rasband
David Rasband
1691433566
Gerry was very professional,friendly and efficient very happy with his work and his explanations of what he did highly recommend him
Susan Young
Susan Young
1691427028
Everyone was very kind and helpful and got us service quickly. Jose was thorough and communicated every thing he was doing. He worked quickly and we have air!!!
Gina Westbrook
Gina Westbrook
1691082617
It was a great experience and I appreciate everything Jose did for me. He explained everything in great detail. I also appreciate the company sending me a text and email with Jose’s name and picture!!
Kati Ross
Kati Ross
1691011766
Gerry was absolutely amazing and very professional! He made sure he did the best job and had our ac back up and running quickly. We have never had a bad experience with Grizzle and have always had such professionalism from them. They’re our number one go to when we have heating or cooling problems and we always get the best service.
Hope Frame
Hope Frame
1690824321
Technician was very helpful and informative.
MICHAEL Taylor
MICHAEL Taylor
1690486648
Jose was very professional and took the time to explain things. I was very pleased
Philip Davis
Philip Davis
1689899812
James came to my house while I was out of town. He called before he arrived, and we visited about my HVAC problems. He called back in a timely manner and reported on his repairs. I was greatly relieved that my unit could be repaired and not needed to be replaced. I highly recommend Grizzle Heating & Air.
Brad Griff
Brad Griff
1689890319
Great service, fast, and caring. Used their services for a few different AC projects plus signed up for the maintenance plan. Recommend.
Very nice person!
Morgan Escalon
Morgan Escalon
1688758119
Called and tech Jose was here in less than 15 minutes. Always extremely professional and courteous. System was recharged and cooling in less than an hour. Highly recommend Grizzle.
Jose was the greatest of all. I will vote for him for President!!
Marvin Bettag
Marvin Bettag
1687817543
Pam Swint
Pam Swint
1687467282
Got to me the same day I called and Jose did a wonderful job!
Misty Adams
Misty Adams
1687282750
Gerry came out and repaired our AC unit and did an excellent job!
Amanda Gustin
Amanda Gustin
1687201913
Melissa Shaver
Melissa Shaver
1687196117
Quick service, even in the busy summer months. Professional and courteous.
Mary Ashley
Mary Ashley
1687098876
I have to say this company goes way above and beyond....I'm impressed with everyone I have come in contact with here..... the lady on the phone....super kind, funny, and listens to your issues before sending out the best A/C guys. James was the guy who came to my house....very polite and took alot of time explaining my issue and how to fix it....he went over his work several times making sure everything worked like it was supposed to....I will always recommend these guys for your A/C needs.....thank you so very much for all you do 🥰
Nick Gerlich
Nick Gerlich
1686933925
Jose did a great job. Fixed the problem and got the house cooling down.
Storm
Storm
1686867804
Had a service today because my ac unit was no longer blowing as strong as it should. Jose showed up and was very professional throughout the whole visit. He was able to figure out that the unit just need a deep clean & took his time to make sure every piece was thoroughly cleaned and now it’s blowing like it’s brand new! He even showed me step by step so I can do these cleanings myself in the future. 100% satisfied with the service today, thanks Jose !
Nikki Turney
Nikki Turney
1686686478
Colton Thomas
Colton Thomas
1686682270
Great experience with Grizzle. Jonathan and his team were fast and easy to work with.
Alexis Thompson
Alexis Thompson
1686679152
Excellent service and explanation of what needed to be done
James Johnson
James Johnson
1686670138
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Air Conditioner Repair in Amarillo, TX 79108

“The Grizzle Team that has assisted me (Techs– James, Gerry, Jose, Zach, and Aubrey , Ian)… From the Initial Call with Aubrey getting me scheduled, being very considerate and accommodating to work around my schedule and coordinating the Techs. Too the Techs arriving on time and being on point, professional and creating a great atmosphere while onsite too explaining my options and estimates on hand made this ordeal easier to deal with. And Ian preparing reports and estimates that I can provide to my insurance claims go so much smoother with my Claims adjuster. Was just more stress taking off of my shoulders. This Grizzle Team has been Great I cant Thank Them Enough. May they be Blessed, Ya'll Have A Great and Blessed Day. Thank You Grizzle Keep it Up.”
- Lorenzo L.

Heating System Maintenance in Canyon, TX 79015

“Gerry was very efficient and friendly. Did a great job. Will definitely recommend.”

- Rick C.

Gas Furnace Maintenance in Amarillo, TX 79110

“Gerry performed maintenance on my HVAC. He was very professional and friendly. He inspected my heating system. Although he was not scheduled to perform maintenance on the outside unit he flushed the coils and checked operation. I recommend him to perform any AC service. Kudos”

- Sam S.

Air Conditioner Repair in Canyon, TX 79015

“Really appreciated Gerry’s positive attitude, integrity, and education on our AC system to keep it in good condition and when we need it serviced.”

- Katherine C.

Air Conditioner Replacement in Claude, TX 79019

“Very pleased with the service provided by Grizzle. Jonathon came in and worked with us to find the best systems for our home addition. He made certain from start to finish that we received everything we needed to beat the heat and stay warm during the winter. Zach and his crew came in and worked long days and went the extra mile installing an additional heating system for our home. Highly recommend this group.”

- Joe F.

Air Conditioner Maintenance in Canyon, TX 79015

“Gerry did an outstanding job. Told me what he was going to do, did it and then told me what he did. He is very professional and very knowledgeable. He showed me features on the therm/ control panel that I was unaware of. He is an asset to your company.”

- John C.

Air Conditioner Repair in Amarillo, TX 79106

“Gerry was very professional and got our AC unit fixed quickly. He was friendly and did a great job. We loved how he went through and explained everything to us and answered all our questions! If we have any other problems we will definitely be requesting Gerry again!”

- Kalysta M.

Ductless Mini-Split Maintenance in Amarillo, TX 79104

“Very professional company they go above and beyond to make there coustomer happy and I love my mini-split best purchase ever”

- Gloria T.

Furnace and Air Conditioner Replacement in Amarillo, TX 79109

“We had a very old system that needed replacement. Jonathan at Grizzle was the first one to come out and give us a quote out of many companies. No one could compare to the attention to detail he gave us. The installers were very professional and knowledgeable about what they were doing and cleaned up nicely. Jonathan has checked in several times since installation. I would recommend them to everyone I know and will do so.”

- Mark G.

Heat Pump Maintenance in Amarillo, TX 79119

“James was very professional and super nice. Thank you”

- Shawnee G.

Need HVAC Service?

Contact the experts at Grizzle Heating & Air.

Call us at 806-655-7676!