Reviews

Excellent
4.9
100% recommend! From maintenance to major installations, Grizzle has proven to be honest and efficient. They have integrity and ethical business practices.For years, we used Grizzle for maintenance. Our technician, Zach, always went above and beyond. Earlier this year, our entire HVAC system crashed. This happened several months prior to regulatory changes which forced the industry to start using a new type of refrigerant, effective 1-1-25.Our Grizzle salesman, Ian, was open and honest about our options. We could immediately get a system with the ‘old’ refrigerant, which will be gradually phased out, or we could wait for the ‘new’ systems arriving in 5-6 months. We decided to wait.In visiting with friends, I was shocked to hear other HVAC companies never shared information about the refrigerant change. If they did share, they used scare tactics to push clients toward the old system. They knew any old equipment they had in stock would soon become worthless so they were desperate to dump their old systems and make a quick sale. Grizzle showed far more integrity than those other companies.When the time came to install our new system, the workmen swarmed, with Zach in the lead, and got it done in a jiffy! Ian and Zach, you guys rock!
Response from the owner: Brent, we truly appreciate your thoughtful and wonderful review of Grizzle and our employees! Your feedback has made us so proud and we are thankful to have you as our valued customer!
Kris was top notch! Given that he was faced with an older unit I think he did a great job. I will use Grizzle again!
Response from the owner: Thank you for recognizing Gerry's exceptional service, Virginia! We're delighted you had a great experience and we look forward to assisting you again in the future!
Very nice and fixed problem quickly very pleased!
Response from the owner: Thank you, Alayna! We're so glad to hear that your problem was fixed quickly and that you’re pleased with our service.
We can call these guys for multiple problems and they always do the job exactly what the unit needs after all their testing and explain exactly what needs done as well as Honest, Sincere and POLITE they are the greatest bunch of guys that come out. Every time even if it's someone different they have every one of these traits I haven't had one single guy from there not to do everything above. In other words no we will never use another heat and air place of business unless they retire and go away but I don't look for them to do that anytime soon fingers crossed. Thank you so much for working with our animals as well and being so kind of polite.
Response from the owner: Leigh Ann, we truly appreciate your feedback and are grateful for the opportunity to assist you with your HVAC needs. We value your loyalty as our customer. Your support means a lot to us!
Response from the owner: Thank you for your 5-star review!
Larry and Jose are the best. Careful, kind and fun. They are always careful about not tracking in mud, dirt and mulberries when they are on the ground. And....my cats even accept them.
Response from the owner: Thank you for the review! We appreciate you trusting us with your yearly system maintenance!
Everyone who has ever been out , is always courteous, explaining well what has happened and what is being done. I have used them a long time, well pleased
Response from the owner: Thank you, DeAdra, for your kind words and for being a loyal customer; we appreciate your support and are glad to hear that our team has consistently met your expectations!
Our HVAC went out and they made it out same day and got it fixed. Professional and nice staff.
Response from the owner: Thank you, Kori! We appreciate your great feedback about our team and are glad we could help get you fixed up quickly.
Response from the owner: Thank you for the 5-star review, Blanche!
Response from the owner: Thank you so much for the 5-star review, Toni!
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Gas Furnace Installation in Amarillo, TX 79102

“He was so polite, efficient, &friendly. And he communicated with us very well!”
- MacInnis Properties P.

Air Conditioner Replacement in Amarillo, TX 79110

“Our HVAC unit was very old and needed replacement. I contacted a few AC companies requesting bids. Grizzle’s sales rep (Jonathan Lofton)was very responsive and knowledgeable. He went over our requirements and provided a proposal. After visiting with other companies we decided to purchase from Grizzle.
Jonathan provided excellent customer support. He communicated with me during pre planning and coordinated installation.
The system was installed in a professional manner and on time. Grizzle’s sales and installation team are very professional and customer oriented. Grizzle is fortunate to have this team of professionals.
“DON’T SIZZLE CALL GRIZZLE””

- Sam S.

Gas Furnace Maintenance in Amarillo, TX 79118

“Jose was very well informed and nice he even helped us locate carbon monoxide detectors for our home. Thank you for a great team”

- Linda H.

Air Conditioner Replacement in Canyon, TX 79015-2111

“We had used Grizzle to keep our old heat and air going but we knew it was time to replace it. Jonathan, the sales person, was so good to review our options and gave us a quote on all the options. We had them move our unit to the attic. They replaced the duct work also. The workers were here for 2 days. They were kind and respectful and answered our questions. They did a fabulous clean up. I highly recommend Grizzle for any of your needs.”

- Rebecca H.

Air Conditioner Installation in Canyon, TX 79015

“Jonathan and installation crew were efficient and thorough installing our cooling and heating unit. Would recommend Grizzle to anyone.”

- Deborah C.

Air Conditioner Installation in Amarillo, TX 79110

“The whole process from beginning to end was such a great experience as compared to other HVAC companies in the panhandle ! From the Professionalism of our sales rep Jonathan to the installer Sergio we were so satisfied. Prior to anyone arriving at my home , the company had both sent me an email and text message with a picture and a profile of the employee so that they would be recognized and so that I, the customer, would have comfort in knowing a little bit about them with a short bio , which really worked. I appreciate the actual job that was completed as well and done within the time promised. I am very pleased with the replacement of existing duct and old equipment and loving my new system . Also love that they offer service agreement promised as well . Thanks to all!!!”

- Gary S.

Heat Pump Repair in Canyon, TX 79015

“I had a great experience with Grizzle, once again. We had our heat pump installed by Grizzle 7 years ago and they always provide top-notch service. We called Grizzle about an issue with our heater and James came out and fixed the problem quickly and efficiently, and I was very pleased with the cost. The technicians are very knowledgeable and friendly. Communication was great and James was on time for both service visits. I would highly recommend this company.”

- Eric E.

Heat Pump Installation in Canyon, TX 79015

“Grizzle is awesome! Have used Grizzle for all my heating & air needs for years! Always reliable!”

- Lacee H.

Air Conditioner Installation in Amarillo, TX 79102

“The whole crew did a superb job of replacing my old A/C and installing my new A/C. If we had any questions Jonathan always took good care of us and didn't let anything fall thru the cracks. Sergio and Zach took care of the installation with no oops. Always would answer our questions with nothing lost in the translation. Above I wouldn't be scared to recommend them for any service needs in the future.”

- Cary L.

Air Conditioner Replacement in Amarillo, TX 79109

“Jonathan was great help.”

- Alex G.

Need HVAC Service?

Contact the experts at Grizzle Heating & Air.

Call us at 806-655-7676!