Reviews

Excellent
5.0
I had a great experience working with Gerry and Ian. Gerry did an incredible job navigating me through everything we were seeing wrong with my A/C unit. He was very knowledgeable and you could tell he loves what he does! Ian was very personable. He was genuine in walking me through what it would look like to get my home working well again for my family! You can tell right away that Grizzle takes customer service to a whole new level. Thank you gentlemen for all you did!
I had Kris come out and diagnose my unit and while I didn’t get good news, Kris did an excellent job explaining to me what was wrong in terms I could understand and what the next steps were. His service was very professional.
Response from the owner:Thank you, Jeremy, for your kind words! We appreciate your feedback and are glad to hear that Kris was able to explain everything clearly and provide professional service.
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
Kris is very knowledgeable about our HVAC system and is very thorough in the maintenance of it. I ask for him every time our maintenance is due. Grizzle is the best!
Response from the owner:Thank you, Pat! We're glad to hear that Kris has provided you with thorough maintenance and that you appreciate his expertise. Your trust in us means a lot!
We had our Spring check up plus new thermostat today. We are thankful Grizzle always means incredible service that is timely and concise. Excellent work by Jaydn! He was amazing at answering all our questions!
Response from the owner:Thank you, Rhonda! We're glad to hear you had a great experience during your Spring check-up and with the new thermostat. It's wonderful to know that Jayden was able to assist you so effectively. We appreciate your kind words about our service!
We recently replaced our outdated AC/heating system and got several quotes—Grizzle stood out for both their great pricing and professionalism.
Ian went above and beyond during the quote, even repairing some ductwork, which we really appreciated. Jaiden and Ivan handled the installation and were friendly, professional, and made sure everything was done right. They even cleaned up before leaving.
Great experience overall—we’ll definitely use Grizzle again!
Response from the owner:Thank you, Travis! We appreciate your kind words about our team's efforts. It's fantastic to hear you had a great experience with us, and we look forward to assisting you again in the future!
Grizzle Heating & Air was phenomenal from start to finish! From Jake coming to look at our unit, to Ian giving us the rundown on what a replacement would look like to Ivan, Allen & Jayden doing a killer job on installing our new unit! So thankful to Grizzle! As the jingle says "Don't Sizzle, Call Grizzle" you wont be disappointed!
Response from the owner:Thank you, Lauren! We appreciate your kind words and are glad to hear that Jake, Ian, Ivan, Allen, and Jayden made your experience exceptional. Your satisfaction means a lot to us!
Great service today. Zach explained things & showed me how to fix the problem, in the future, “theoretically.” Great guy.

Oops. The previous review was from about a year ago. Had Jake today. It was just time for a checkup. Jake did a great job! Even leveled my outside unit.
Response from the owner:Thank you for your kind words, Darleen! It was a pleasure helping you out today.
Gerry was very thorough and took time to explain what he was doing and the results of some of the electrical tests he ran. He even got a dead mouse out of the electrical box on the side of the A/C unit. Very professional.
Response from the owner:Thank you, Dave! We appreciate your kind words about Gerry's thoroughness and professionalism. It's great to hear he was able to help you effectively.
Gerry came for carbon monoxide alarm and he checked everything found it was a battery that I didn’t know was there
Response from the owner:Thank you, Judy, for your positive feedback! We're glad Gerry was able to assist you and uncover the issue with the battery. Your satisfaction means a lot to us!
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Air Conditioner Maintenance in Canyon, TX 79015

“Gerry did an outstanding job. Told me what he was going to do, did it and then told me what he did. He is very professional and very knowledgeable. He showed me features on the therm/ control panel that I was unaware of. He is an asset to your company.”
- John C.

Air Conditioner Repair in Amarillo, TX 79106

“Gerry was very professional and got our AC unit fixed quickly. He was friendly and did a great job. We loved how he went through and explained everything to us and answered all our questions! If we have any other problems we will definitely be requesting Gerry again!”

- Kalysta M.

Ductless Mini-Split Maintenance in Amarillo, TX 79104

“Very professional company they go above and beyond to make there coustomer happy and I love my mini-split best purchase ever”

- Gloria T.

Furnace and Air Conditioner Replacement in Amarillo, TX 79109

“We had a very old system that needed replacement. Jonathan at Grizzle was the first one to come out and give us a quote out of many companies. No one could compare to the attention to detail he gave us. The installers were very professional and knowledgeable about what they were doing and cleaned up nicely. Jonathan has checked in several times since installation. I would recommend them to everyone I know and will do so.”

- Mark G.

Heat Pump Maintenance in Amarillo, TX 79119

“James was very professional and super nice. Thank you”

- Shawnee G.

Gas Furnace Maintenance in Amarillo, TX 79109

“He was very friendly and very cooperative. Everything went well.”

- Ken F.

Gas Furnace Maintenance in Canyon, TX 79015

“Excellent. He's always so reliable”

- D'aun B.

Air Conditioner Maintenance in Amarillo, TX 79118

“James has always been a professional when he's come over to my house to work on my air conditioner he's a good guy thumbs up”

- Greg B.

Gas Furnace Repair in Amarillo, TX 79121

“He was very polite clean and knew his job very well”

- Pauline S.

Gas Furnace Installation in Amarillo, TX 79102

“He was so polite, efficient, &friendly. And he communicated with us very well!”

- MacInnis Properties P.

Need HVAC Service?

Contact the experts at Grizzle Heating & Air.

Call us at 806-655-7676!