Reviews

Excellent
4.9
Paul De Leon
Grizzle is a top-notch service provider, who is unmatched within the Texas Panhandle community. Not only is their entire organization comprised of high-character individuals, but most importantly, Ian Ansett - was quick to not only triage our issue but even faster in getting a tech on site to then ensure the issue was resolved. August is Texas without A/C would have been unbearable without the help of Grizzle. We are certainly glad we did not Sizzle! We are HAPPY customers and I know who I will be calling next time for service.
Response from the owner:Thank you, Paul, for your kind words! We're delighted to hear that our team, especially Ian, could assist you swiftly during the hot August days. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Sergio Alvarez
Response from the owner:Thank you, Sergio, for your 5-star rating! We truly appreciate your support and look forward to serving you again.
Lauri Minton
Update a few years later: our AC stopped working mid-August. In the Texas Panhandle, we usually have 3-digit temps in August! The Grizzle crew was able to schedule a service call same day, and had us up and running again in less than 45 minutes. We cannot speak well enough for this business, and would recommend them to anyone needing HVAC services!
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Shout out to Kris, Alex, Jayden, Zach, and Ian, for the exceptional work installing a mini-split for us. We have always had great service and customer service from Grizzle, and highly recommend them to everyone!
Response from the owner:Thank you, Lauri, for your wonderful feedback! We're glad to hear the Grizzle crew, including Kris, Alex, Jayden, Zach, and Ian, provided you with exceptional service and got your AC up and running quickly during those hot August days. Your recommendation means a lot to us!
dragon hunter
Alex the technician was great. He fixed the two leaks. (Two other AC company could not)
Response from the owner:Thank you for your amazing feedback! We appreciate you!
Kelli Kieth
Grizzle sent Kris to come check our unit. He was here very quickly and did a great job.
Response from the owner:Thank you, Kelli! We appreciate your feedback about Kris and are glad to hear he provided great service.
Daniel
Great, honest technician l. I will work with this company again if I ever need any AC work again.
Response from the owner:Thank you, Daniel! We're glad to hear you had a great experience with our technician and look forward to assisting you with any future AC needs.
Joe King
Response from the owner:Thank you, Joe, for the fantastic 5-star rating! We truly appreciate your support.
Mike Gray
Kris was the tech who came out and did repairs to my AC unit. Found the problem and offered a solution and repair in a timely manner. Professional throughout.
Thanks Kris.
Response from the owner:Thank you, Mike, for your kind words! We're glad to hear Kris provided timely and professional service for your AC unit. Your feedback is greatly appreciated!
Melissa Dwyer
Did a great job.
Response from the owner:Thank you for your kind words, Melissa!
Amy Osborne
If I could give them 10 stars I would. My technician Kris was extremely prompt, professional, and thorough. He solved my A/C problem quick and explained everything to me and how to keep up maintenance myself as well. Great company, I highly recommend them!!
Response from the owner:Thank you, Amy! We're so glad to hear that Kris provided you with prompt and professional service, and we appreciate your high recommendation!
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Gas Furnace Maintenance in Canyon, TX 79015

“Excellent. He's always so reliable”
- D'aun B.

Air Conditioner Maintenance in Amarillo, TX 79118

“James has always been a professional when he's come over to my house to work on my air conditioner he's a good guy thumbs up”

- Greg B.

Gas Furnace Repair in Amarillo, TX 79121

“He was very polite clean and knew his job very well”

- Pauline S.

Gas Furnace Installation in Amarillo, TX 79102

“He was so polite, efficient, &friendly. And he communicated with us very well!”

- MacInnis Properties P.

Air Conditioner Replacement in Amarillo, TX 79110

“Our HVAC unit was very old and needed replacement. I contacted a few AC companies requesting bids. Grizzle’s sales rep (Jonathan Lofton)was very responsive and knowledgeable. He went over our requirements and provided a proposal. After visiting with other companies we decided to purchase from Grizzle.
Jonathan provided excellent customer support. He communicated with me during pre planning and coordinated installation.
The system was installed in a professional manner and on time. Grizzle’s sales and installation team are very professional and customer oriented. Grizzle is fortunate to have this team of professionals.
“DON’T SIZZLE CALL GRIZZLE””

- Sam S.

Gas Furnace Maintenance in Amarillo, TX 79118

“Jose was very well informed and nice he even helped us locate carbon monoxide detectors for our home. Thank you for a great team”

- Linda H.

Air Conditioner Replacement in Canyon, TX 79015-2111

“We had used Grizzle to keep our old heat and air going but we knew it was time to replace it. Jonathan, the sales person, was so good to review our options and gave us a quote on all the options. We had them move our unit to the attic. They replaced the duct work also. The workers were here for 2 days. They were kind and respectful and answered our questions. They did a fabulous clean up. I highly recommend Grizzle for any of your needs.”

- Rebecca H.

Air Conditioner Installation in Canyon, TX 79015

“Jonathan and installation crew were efficient and thorough installing our cooling and heating unit. Would recommend Grizzle to anyone.”

- Deborah C.

Air Conditioner Installation in Amarillo, TX 79110

“The whole process from beginning to end was such a great experience as compared to other HVAC companies in the panhandle ! From the Professionalism of our sales rep Jonathan to the installer Sergio we were so satisfied. Prior to anyone arriving at my home , the company had both sent me an email and text message with a picture and a profile of the employee so that they would be recognized and so that I, the customer, would have comfort in knowing a little bit about them with a short bio , which really worked. I appreciate the actual job that was completed as well and done within the time promised. I am very pleased with the replacement of existing duct and old equipment and loving my new system . Also love that they offer service agreement promised as well . Thanks to all!!!”

- Gary S.

Heat Pump Repair in Canyon, TX 79015

“I had a great experience with Grizzle, once again. We had our heat pump installed by Grizzle 7 years ago and they always provide top-notch service. We called Grizzle about an issue with our heater and James came out and fixed the problem quickly and efficiently, and I was very pleased with the cost. The technicians are very knowledgeable and friendly. Communication was great and James was on time for both service visits. I would highly recommend this company.”

- Eric E.
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