Reviews

Excellent
4.9
Lance Long
Kris came by the same morning I called. He identified an error with the wiring on the capacitor on my outside unit that has existed since the system was installed new by another company. He resolved the noisy compressor that others said was normal in minutes by using the wiring diagram on the cover to spot their error. He also quickly identified the root cause of the problem with the HVAC system, which was a faulty blower motor. I wish he was around three years ago when this unit was first installed incorrectly! He was prompt, professional and did a fantastic job!
Response from the owner:Thank you, Lance, for your kind words! We're glad Kris could resolve the issues with your HVAC system efficiently and professionally. Your feedback means a lot to us!
Rneal Medlock
Alex was great! He explained everything in detail about the problems I had with my AC unit! He was extremely polite and considerate! He even went and got two portable AC units for me to use until I could get a new unit installed!
Response from the owner:Thank you, Rneal! We're glad to hear Alex provided such attentive service and helped you with your AC situation. Your satisfaction means a lot to us!
Missa Langston
Gerry was amazing, he fixed what 2 other companies couldn't figure out. Instead of just telling me "I don't know", he took the time to figure it out and find a solution. Will definitely call again when I need service.
Response from the owner:Thank you, Missa! We're glad to hear that Gerry could help you find a solution. We appreciate your trust and look forward to assisting you again in the future!
Joyce
Everyone from office staff (Corene and Audry) to the systemization experts (Ian and Josh) to the entire installation crew (Kris,Jayden, Alan and Ivin) were excellent! The prompt response and quick professional installation was so greatly appreciated. Would recommend Grizzle staff wholeheartedly.
Response from the owner:WOW! Thank you, Joyce! We're grateful for your wonderful review of our team, and your recommendation means a lot to us!
Shaun B. P.
Knowledgeable friendly technicians and quick to come out.
Response from the owner:Thank you Shaun!
J M Fritts
The Tech was very nice, knowledgeable and explained what needed to be done to avoid a surprise in the future. I appreciated that it works now and no pressure whatsoever that it needed to be done now. I will definitely use Grizzle again and refer them to others.
Response from the owner:Thank you! We're glad to hear that our tech provided you with helpful information and a pressure-free experience. We appreciate your support and look forward to serving you again in the future!
yvonne freeman
The breadth of knowledge that this company has is pretty deep. Josh Boatman has been in the industry for many, many years and has both technical and project management experience in new systems and existing system repair. His knowledge of all system manufacturers is extensive. You would not be wrong to call him and the people at Grizzle to either supply your new unit or trouble shoot your current unit. He has personally worked on units in two homes I’ve lived in (Canyon and Amarillo) and I wouldn’t think of calling anyone else.
As they say, don’t sizzle, call Grizzle!
Response from the owner:Thank you, Yvonne, for your kind words and for highlighting Josh's expertise; we truly appreciate your trust in us and are glad to hear about your positive experiences with Grizzle!
Stephanie Freeman
I highly recommend Grizzle to anyone! They’re always here to help me out with my heating & air. Josh and the entire team are very respectful and well educated. Thank you Grizzle!
Response from the owner:Thank you, Stephanie! We appreciate your kind words and are glad to hear that Josh and the team have been able to help you with your heating and air needs.
Kori Ramirez
Jerry is an awesome technician!! Very thorough and explained everything. We were impressed.
Response from the owner:Thank you, Kori, for your kind words! We're so glad to hear that you found his explanations thorough and that you were impressed with his work.
Brianne Boatman
I have had the most wonderful experience working with Josh and his team at Grizzle Heating and Air. The staff is friendly and efficient. You can tell they truly care about their customers!! Best service in the Texas Panhandle!!
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“He was very friendly and very cooperative. Everything went well.”
- Ken F.

Gas Furnace Maintenance in Canyon, TX 79015

“Excellent. He's always so reliable”

- D'aun B.

Air Conditioner Maintenance in Amarillo, TX 79118

“James has always been a professional when he's come over to my house to work on my air conditioner he's a good guy thumbs up”

- Greg B.

Gas Furnace Repair in Amarillo, TX 79121

“He was very polite clean and knew his job very well”

- Pauline S.

Gas Furnace Installation in Amarillo, TX 79102

“He was so polite, efficient, &friendly. And he communicated with us very well!”

- MacInnis Properties P.

Air Conditioner Replacement in Amarillo, TX 79110

“Our HVAC unit was very old and needed replacement. I contacted a few AC companies requesting bids. Grizzle’s sales rep (Jonathan Lofton)was very responsive and knowledgeable. He went over our requirements and provided a proposal. After visiting with other companies we decided to purchase from Grizzle.
Jonathan provided excellent customer support. He communicated with me during pre planning and coordinated installation.
The system was installed in a professional manner and on time. Grizzle’s sales and installation team are very professional and customer oriented. Grizzle is fortunate to have this team of professionals.
“DON’T SIZZLE CALL GRIZZLE””

- Sam S.

Gas Furnace Maintenance in Amarillo, TX 79118

“Jose was very well informed and nice he even helped us locate carbon monoxide detectors for our home. Thank you for a great team”

- Linda H.

Air Conditioner Replacement in Canyon, TX 79015-2111

“We had used Grizzle to keep our old heat and air going but we knew it was time to replace it. Jonathan, the sales person, was so good to review our options and gave us a quote on all the options. We had them move our unit to the attic. They replaced the duct work also. The workers were here for 2 days. They were kind and respectful and answered our questions. They did a fabulous clean up. I highly recommend Grizzle for any of your needs.”

- Rebecca H.

Air Conditioner Installation in Canyon, TX 79015

“Jonathan and installation crew were efficient and thorough installing our cooling and heating unit. Would recommend Grizzle to anyone.”

- Deborah C.

Air Conditioner Installation in Amarillo, TX 79110

“The whole process from beginning to end was such a great experience as compared to other HVAC companies in the panhandle ! From the Professionalism of our sales rep Jonathan to the installer Sergio we were so satisfied. Prior to anyone arriving at my home , the company had both sent me an email and text message with a picture and a profile of the employee so that they would be recognized and so that I, the customer, would have comfort in knowing a little bit about them with a short bio , which really worked. I appreciate the actual job that was completed as well and done within the time promised. I am very pleased with the replacement of existing duct and old equipment and loving my new system . Also love that they offer service agreement promised as well . Thanks to all!!!”

- Gary S.
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