Reviews

Excellent
5.0
Leigh Ann McCaleb
17 hours ago
We can call these guys for multiple problems and they always do the job exactly what the unit needs after all their testing and explain exactly what needs done as well as Honest, Sincere and POLITE they are the greatest bunch of guys that come out. Every time even if it's someone different they have every one of these traits I haven't had one single guy from there not to do everything above. In other words no we will never use another heat and air place of business unless they retire and go away but I don't look for them to do that anytime soon fingers crossed. Thank you so much for working with our animals as well and being so kind of polite.
Response from the owner:Leigh Ann, we truly appreciate your feedback and are grateful for the opportunity to assist you with your HVAC needs. We value your loyalty as our customer. Your support means a lot to us!
Troy Hutchinson
2 days ago
Jake was very professional and fixed my AC issue quickly. I will recommend him and Grizzle to anyone who needs repair or upgrades!
Response from the owner:Thank you for taking the time to share your experience with Jake. We appreciate your recommendation, Troy!
Joyce Ladd
2 days ago
Jake did a great job checking our HVAC system. He was thorough, friendly and efficient. He answered questions and was respectful of our property.
Response from the owner:Thank you for your great feedback, Joyce!
Pam Newman
2 days ago
Response from the owner:Pam, thank you for the 4-star rating!
Margaret Anne
3 days ago
Grizzle Heating & Air doesn’t disappoint. Technician Kris Vigil, our tech today, showed up as planned. While it wasn’t an emergency, he correctly assessed our current situation….aged out AC system. He set us up with a sales rep to handle the next step. Yes, Grizzle Heating & Air has handled all our calls quickly and efficiently. We would recommend them 👍🏻👍🏻
Response from the owner:Margaret Anne, thank you so much for your wonderful review and recommendation! We appreciate you taking the time to share your experience and look forward to serving you again.
Chris Deakin
5 days ago
Ian is a true professional. He honestly cares about his customers, and goes out of his way to create a positive experience.
Response from the owner:Chris, thank you for taking the time to give your great feedback about Ian. We appreciate you!
Dan Ball
5 days ago
Great, friendly and professional service.
Response from the owner:Thank you for your wonderful review, Dan!
Lauren Felder
6 days ago
Really great company! We had another company come out that left us without AC for a week. Scottco wanted to replace 3 different parts that were under warranty and charge 2,000$ an hour in labor to do it. Grizzle came out within 2 hours of me calling, and got the unit running in an hour. None of the parts needed to be replaced. The coil had dog hair on it, and the filters I’ve been using are too restrictive. Gerry was really nice and explained everything so I would know what to look for if it ever messes up again. He took his time and checked everything that could have been causing the unit to mess up. Even found a cord connected to the unit from a prior techs reading meter. I will be only using Grizzle and recommending them to everyone I know from now on! Thank you! So grateful to have a working AC again!
Response from the owner:Lauren, thank you for your great review and recommendation! We're so glad we could take care of you and get everything squared away with your HVAC system. Thank you for taking the time to share your feedback with us and we look forward to serving you in the future!
Mark Hewes
7 days ago
Great service as always
Response from the owner:Thank you, Mark! We're so glad to hear you enjoyed the service, and we appreciate your continued support.
Jody Fatheree
7 days ago
I had a clogged dryer vent. Technician Kris Vigil was right on schedule. Birds nest was the culprit. He was very professional, courteous and knowledgeable. Will definitely be using them in the future .
Response from the owner:Jody, thank you so much for taking the time to give your great review of Kris! We're so glad to be your trusted HVAC company.


Air Conditioner Replacement in Amarillo, TX 79110

“Our HVAC unit was very old and needed replacement. I contacted a few AC companies requesting bids. Grizzle’s sales rep (Jonathan Lofton)was very responsive and knowledgeable. He went over our requirements and provided a proposal. After visiting with other companies we decided to purchase from Grizzle.
Jonathan provided excellent customer support. He communicated with me during pre planning and coordinated installation.
The system was installed in a professional manner and on time. Grizzle’s sales and installation team are very professional and customer oriented. Grizzle is fortunate to have this team of professionals.
“DON’T SIZZLE CALL GRIZZLE””
- Sam S.

Gas Furnace Maintenance in Amarillo, TX 79118

“Jose was very well informed and nice he even helped us locate carbon monoxide detectors for our home. Thank you for a great team”

- Linda H.

Air Conditioner Replacement in Canyon, TX 79015-2111

“We had used Grizzle to keep our old heat and air going but we knew it was time to replace it. Jonathan, the sales person, was so good to review our options and gave us a quote on all the options. We had them move our unit to the attic. They replaced the duct work also. The workers were here for 2 days. They were kind and respectful and answered our questions. They did a fabulous clean up. I highly recommend Grizzle for any of your needs.”

- Rebecca H.

Air Conditioner Installation in Canyon, TX 79015

“Jonathan and installation crew were efficient and thorough installing our cooling and heating unit. Would recommend Grizzle to anyone.”

- Deborah C.

Air Conditioner Installation in Amarillo, TX 79110

“The whole process from beginning to end was such a great experience as compared to other HVAC companies in the panhandle ! From the Professionalism of our sales rep Jonathan to the installer Sergio we were so satisfied. Prior to anyone arriving at my home , the company had both sent me an email and text message with a picture and a profile of the employee so that they would be recognized and so that I, the customer, would have comfort in knowing a little bit about them with a short bio , which really worked. I appreciate the actual job that was completed as well and done within the time promised. I am very pleased with the replacement of existing duct and old equipment and loving my new system . Also love that they offer service agreement promised as well . Thanks to all!!!”

- Gary S.

Heat Pump Repair in Canyon, TX 79015

“I had a great experience with Grizzle, once again. We had our heat pump installed by Grizzle 7 years ago and they always provide top-notch service. We called Grizzle about an issue with our heater and James came out and fixed the problem quickly and efficiently, and I was very pleased with the cost. The technicians are very knowledgeable and friendly. Communication was great and James was on time for both service visits. I would highly recommend this company.”

- Eric E.

Heat Pump Installation in Canyon, TX 79015

“Grizzle is awesome! Have used Grizzle for all my heating & air needs for years! Always reliable!”

- Lacee H.

Air Conditioner Installation in Amarillo, TX 79102

“The whole crew did a superb job of replacing my old A/C and installing my new A/C. If we had any questions Jonathan always took good care of us and didn't let anything fall thru the cracks. Sergio and Zach took care of the installation with no oops. Always would answer our questions with nothing lost in the translation. Above I wouldn't be scared to recommend them for any service needs in the future.”

- Cary L.

Air Conditioner Replacement in Amarillo, TX 79109

“Jonathan was great help.”

- Alex G.

Air Conditioner Repair in Canyon, TX 79015

“Joey showed up and got straight to work, very quick and very professional will use grizzle again”

- Mary M.
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