Reviews

Excellent
5.0
TJ Worley
I had a great experience working with Gerry and Ian. Gerry did an incredible job navigating me through everything we were seeing wrong with my A/C unit. He was very knowledgeable and you could tell he loves what he does! Ian was very personable. He was genuine in walking me through what it would look like to get my home working well again for my family! You can tell right away that Grizzle takes customer service to a whole new level. Thank you gentlemen for all you did!
Jeremy Hill
I had Kris come out and diagnose my unit and while I didn’t get good news, Kris did an excellent job explaining to me what was wrong in terms I could understand and what the next steps were. His service was very professional.
Response from the owner:Thank you, Jeremy, for your kind words! We appreciate your feedback and are glad to hear that Kris was able to explain everything clearly and provide professional service.
Retired
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
Pat Roland
Kris is very knowledgeable about our HVAC system and is very thorough in the maintenance of it. I ask for him every time our maintenance is due. Grizzle is the best!
Response from the owner:Thank you, Pat! We're glad to hear that Kris has provided you with thorough maintenance and that you appreciate his expertise. Your trust in us means a lot!
Rhonda Moore
We had our Spring check up plus new thermostat today. We are thankful Grizzle always means incredible service that is timely and concise. Excellent work by Jaydn! He was amazing at answering all our questions!
Response from the owner:Thank you, Rhonda! We're glad to hear you had a great experience during your Spring check-up and with the new thermostat. It's wonderful to know that Jayden was able to assist you so effectively. We appreciate your kind words about our service!
Travis Pekrul
We recently replaced our outdated AC/heating system and got several quotes—Grizzle stood out for both their great pricing and professionalism.
Ian went above and beyond during the quote, even repairing some ductwork, which we really appreciated. Jaiden and Ivan handled the installation and were friendly, professional, and made sure everything was done right. They even cleaned up before leaving.
Great experience overall—we’ll definitely use Grizzle again!
Response from the owner:Thank you, Travis! We appreciate your kind words about our team's efforts. It's fantastic to hear you had a great experience with us, and we look forward to assisting you again in the future!
Lauren Gather
Grizzle Heating & Air was phenomenal from start to finish! From Jake coming to look at our unit, to Ian giving us the rundown on what a replacement would look like to Ivan, Allen & Jayden doing a killer job on installing our new unit! So thankful to Grizzle! As the jingle says "Don't Sizzle, Call Grizzle" you wont be disappointed!
Response from the owner:Thank you, Lauren! We appreciate your kind words and are glad to hear that Jake, Ian, Ivan, Allen, and Jayden made your experience exceptional. Your satisfaction means a lot to us!
Darleen Whitener
Great service today. Zach explained things & showed me how to fix the problem, in the future, “theoretically.” Great guy.

Oops. The previous review was from about a year ago. Had Jake today. It was just time for a checkup. Jake did a great job! Even leveled my outside unit.
Response from the owner:Thank you for your kind words, Darleen! It was a pleasure helping you out today.
Dave Fischer
Gerry was very thorough and took time to explain what he was doing and the results of some of the electrical tests he ran. He even got a dead mouse out of the electrical box on the side of the A/C unit. Very professional.
Response from the owner:Thank you, Dave! We appreciate your kind words about Gerry's thoroughness and professionalism. It's great to hear he was able to help you effectively.
Judy Cunningham
Gerry came for carbon monoxide alarm and he checked everything found it was a battery that I didn’t know was there
Response from the owner:Thank you, Judy, for your positive feedback! We're glad Gerry was able to assist you and uncover the issue with the battery. Your satisfaction means a lot to us!
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Air Conditioner Maintenance in Canyon, TX 79015

“Kris gave us excellent service on maintaining our system. Thank you.”
- Joe V.

Other Replacement in Canyon, TX 79015

“Great customer service Jake came out first and did a thorough job of checking our 19 year old system. Ian came out to provide us with options. Alan and Ivan did the install and did an excellent job. Ian came out today to check to make sure everything was sealed and working correctly. I will recommend Grizzle to my family and friends.”

- Joe and Sherry P.

Other Installation in Amarillo, TX 79102

“Jayden helped get my heater back working wonderfully! Got the job done quick!”

- Kelsey P.

Air Conditioner Installation in Happy, TX 79424

“Ian and his team recently installed a complete central heat and air system for me. I have to say these guys were professional and courteous and there work ethics are second to none Ivan, Alan, Isaiah and Orlando got my job done in a timely manner showed up on time worked in tough conditions ie 75 year old Home all had smiles on there faces and worked well together to get the job done. Not just done but done the right way and wow they even cleaned up after themselves when they were done each day. I would Highly Recommend these guys to my friends and business colleagues. I was actually shocked after using some other companies for many years Fantastic Job Fellas.”

- Bill M.

Air Conditioner Repair in Canyon, TX 79015

“After the nightmare of dealing with Allstate i resigned to paying for the HVAC repairs myself. Once i made the call, Ian and Josh came out within a couple hours. Josh diagnosed the problem in short time and had an estimate sent shortly after. Within minutes of accepting the estimate i was contacted by Corrine to set up an appointment for the next day. She contacted me again less than an hour later to see if Josh could come out within the hour. Josh was there and had my system back up and running in just a couple hours. He was also kind enough to look at a fireplace i was having problems with while he was there and had it running in minutes.
If you're wondering who to call for service i have no reservations about recommending Grizzle. They run an excellent business with excellent and knowledgeable service. Grizzle's my first and only call.”

- D K.

Air Conditioner Repair in Canyon, TX 79015

“Alex was quick and friendly during his repair visit. He even spent a short amount of time explaining the process to us.”

- David D.

Air Conditioner Repair in Canyon, TX 79015

“Gerry is great! He was really good about helping me understand what the parts of the a/c unit do and what the readings measure. After replacing what was thought to be the issue he continued to troubleshoot. When it was decided that I was probably not going to get anymore life out of the unit he made the phone call for me to set up a time for a quote for a new unit. He seems really passionate about what he does. A great asset to this company!”

- Kim B.

Rain Cover Replacement in Canyon, TX 79015

“Arrived with part the first work day morning following horrendous winds. Quickly replaced the rain cover and ensured it was secured. Great company!”

- Royce M.

Gas Furnace Maintenance in Canyon, TX 79015

“Great work and great advice! Arrived quickly when our furnace was not working during a horrible weather day. Always goes beyond expectations!”

- Royce M.

Thermostat Repair in Amarillo, TX 79110

“Gerry is the bomb. He helped me out with a screaming thermostat. Turns out it was a bad door bell transformer. He fixed my issues quickly. What a pleasure to meet this young man.”

- Molly B.
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