Reviews

Excellent
4.9
Paul De Leon
Grizzle is a top-notch service provider, who is unmatched within the Texas Panhandle community. Not only is their entire organization comprised of high-character individuals, but most importantly, Ian Ansett - was quick to not only triage our issue but even faster in getting a tech on site to then ensure the issue was resolved. August is Texas without A/C would have been unbearable without the help of Grizzle. We are certainly glad we did not Sizzle! We are HAPPY customers and I know who I will be calling next time for service.
Response from the owner:Thank you, Paul, for your kind words! We're delighted to hear that our team, especially Ian, could assist you swiftly during the hot August days. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Sergio Alvarez
Response from the owner:Thank you, Sergio, for your 5-star rating! We truly appreciate your support and look forward to serving you again.
Lauri Minton
Update a few years later: our AC stopped working mid-August. In the Texas Panhandle, we usually have 3-digit temps in August! The Grizzle crew was able to schedule a service call same day, and had us up and running again in less than 45 minutes. We cannot speak well enough for this business, and would recommend them to anyone needing HVAC services!
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Shout out to Kris, Alex, Jayden, Zach, and Ian, for the exceptional work installing a mini-split for us. We have always had great service and customer service from Grizzle, and highly recommend them to everyone!
Response from the owner:Thank you, Lauri, for your wonderful feedback! We're glad to hear the Grizzle crew, including Kris, Alex, Jayden, Zach, and Ian, provided you with exceptional service and got your AC up and running quickly during those hot August days. Your recommendation means a lot to us!
dragon hunter
Alex the technician was great. He fixed the two leaks. (Two other AC company could not)
Response from the owner:Thank you for your amazing feedback! We appreciate you!
Kelli Kieth
Grizzle sent Kris to come check our unit. He was here very quickly and did a great job.
Response from the owner:Thank you, Kelli! We appreciate your feedback about Kris and are glad to hear he provided great service.
Daniel
Great, honest technician l. I will work with this company again if I ever need any AC work again.
Response from the owner:Thank you, Daniel! We're glad to hear you had a great experience with our technician and look forward to assisting you with any future AC needs.
Joe King
Response from the owner:Thank you, Joe, for the fantastic 5-star rating! We truly appreciate your support.
Mike Gray
Kris was the tech who came out and did repairs to my AC unit. Found the problem and offered a solution and repair in a timely manner. Professional throughout.
Thanks Kris.
Response from the owner:Thank you, Mike, for your kind words! We're glad to hear Kris provided timely and professional service for your AC unit. Your feedback is greatly appreciated!
Melissa Dwyer
Did a great job.
Response from the owner:Thank you for your kind words, Melissa!
Amy Osborne
If I could give them 10 stars I would. My technician Kris was extremely prompt, professional, and thorough. He solved my A/C problem quick and explained everything to me and how to keep up maintenance myself as well. Great company, I highly recommend them!!
Response from the owner:Thank you, Amy! We're so glad to hear that Kris provided you with prompt and professional service, and we appreciate your high recommendation!
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Air Conditioner Repair in Canyon, TX 79015

“Gerry is great! He was really good about helping me understand what the parts of the a/c unit do and what the readings measure. After replacing what was thought to be the issue he continued to troubleshoot. When it was decided that I was probably not going to get anymore life out of the unit he made the phone call for me to set up a time for a quote for a new unit. He seems really passionate about what he does. A great asset to this company!”
- Kim B.

Rain Cover Replacement in Canyon, TX 79015

“Arrived with part the first work day morning following horrendous winds. Quickly replaced the rain cover and ensured it was secured. Great company!”

- Royce M.

Gas Furnace Maintenance in Canyon, TX 79015

“Great work and great advice! Arrived quickly when our furnace was not working during a horrible weather day. Always goes beyond expectations!”

- Royce M.

Thermostat Repair in Amarillo, TX 79110

“Gerry is the bomb. He helped me out with a screaming thermostat. Turns out it was a bad door bell transformer. He fixed my issues quickly. What a pleasure to meet this young man.”

- Molly B.

Air Conditioner Repair in Canyon, TX 79015

“Gerry arrived quickly once I received the text notification. Upon arrival he asked what we were experiencing and asked follow up questions which took us to the condenser unit to begun troubleshooting. During this time he explained what he was checking out and what the values should be and what parts he was replacing. While waiting for verification that the system was operating as intended and me explaining past maintenance calls led him to check refrigerant levels and discover a air flow issue that was due to a dirty filter. This thorough troubleshooting prevented another possible call out due to the unit freezing up. I am very pleased in his attention to detail and his through investigation to make sure all possible issues were addressed and resolved.”

- Nathan D.

Air Conditioner Repair in Canyon, TX 79015

“Jose was our technician . He was very professional and polite and answered all of our questions . I would definitely recommend Grizzle for any of your heating and air needs . All around great service from start to finish .”

- Natalie D.

Air Conditioner Repair in Canyon, TX 79015

“Jose actually arrived a little early. He was courteous, knowledgeable and quickly identified the problem. Very reasonable prices. Good job, Jose!!!”

- Janet W.

Home Automation System Replacement in Canyon, TX 79015

“Jose was on time and went straight to work. He cleaned out my furnace and AC condenser checked my unit pressure levels and then compared temperatures from the intake to the exhaust. When I told him I had an issue with my thermostat that he was able to call it into the office and get me a new thermostat within the warranty timeframe saving me cost of a new unit. Jose came back and helped with the install and walked me through all of the features. I’m a happy customer and will be calling again in the future for any issues.”

- David P.

Air Conditioner Repair in Canyon, TX 79015

“From our initial phone conversations with Madison and Aubrey who were very accommodating to Jose our technician we were extremely satisfied.
All the employees were very efficient, friendly, respectful, communitive and professional. They went above and beyond to help us. Jose was very knowledgeable and discovered the problem within the first few minutes he was here. He was willing to do what it took to fix the problem and he did so masterfully. Thank you so much for hiring these employees we know we will get GREAT service when we call Grizzle.”

- Rick O.

Air Conditioner Repair in Amarillo, TX 79108

“The Grizzle Team that has assisted me (Techs– James, Gerry, Jose, Zach, and Aubrey , Ian)… From the Initial Call with Aubrey getting me scheduled, being very considerate and accommodating to work around my schedule and coordinating the Techs. Too the Techs arriving on time and being on point, professional and creating a great atmosphere while onsite too explaining my options and estimates on hand made this ordeal easier to deal with. And Ian preparing reports and estimates that I can provide to my insurance claims go so much smoother with my Claims adjuster. Was just more stress taking off of my shoulders. This Grizzle Team has been Great I cant Thank Them Enough. May they be Blessed, Ya'll Have A Great and Blessed Day. Thank You Grizzle Keep it Up.”

- Lorenzo L.
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