Reviews

Excellent
5.0
Leigh Ann McCaleb
17 hours ago
We can call these guys for multiple problems and they always do the job exactly what the unit needs after all their testing and explain exactly what needs done as well as Honest, Sincere and POLITE they are the greatest bunch of guys that come out. Every time even if it's someone different they have every one of these traits I haven't had one single guy from there not to do everything above. In other words no we will never use another heat and air place of business unless they retire and go away but I don't look for them to do that anytime soon fingers crossed. Thank you so much for working with our animals as well and being so kind of polite.
Response from the owner:Leigh Ann, we truly appreciate your feedback and are grateful for the opportunity to assist you with your HVAC needs. We value your loyalty as our customer. Your support means a lot to us!
Troy Hutchinson
2 days ago
Jake was very professional and fixed my AC issue quickly. I will recommend him and Grizzle to anyone who needs repair or upgrades!
Response from the owner:Thank you for taking the time to share your experience with Jake. We appreciate your recommendation, Troy!
Joyce Ladd
2 days ago
Jake did a great job checking our HVAC system. He was thorough, friendly and efficient. He answered questions and was respectful of our property.
Response from the owner:Thank you for your great feedback, Joyce!
Pam Newman
2 days ago
Response from the owner:Pam, thank you for the 4-star rating!
Margaret Anne
3 days ago
Grizzle Heating & Air doesn’t disappoint. Technician Kris Vigil, our tech today, showed up as planned. While it wasn’t an emergency, he correctly assessed our current situation….aged out AC system. He set us up with a sales rep to handle the next step. Yes, Grizzle Heating & Air has handled all our calls quickly and efficiently. We would recommend them 👍🏻👍🏻
Response from the owner:Margaret Anne, thank you so much for your wonderful review and recommendation! We appreciate you taking the time to share your experience and look forward to serving you again.
Chris Deakin
5 days ago
Ian is a true professional. He honestly cares about his customers, and goes out of his way to create a positive experience.
Response from the owner:Chris, thank you for taking the time to give your great feedback about Ian. We appreciate you!
Dan Ball
5 days ago
Great, friendly and professional service.
Response from the owner:Thank you for your wonderful review, Dan!
Lauren Felder
6 days ago
Really great company! We had another company come out that left us without AC for a week. Scottco wanted to replace 3 different parts that were under warranty and charge 2,000$ an hour in labor to do it. Grizzle came out within 2 hours of me calling, and got the unit running in an hour. None of the parts needed to be replaced. The coil had dog hair on it, and the filters I’ve been using are too restrictive. Gerry was really nice and explained everything so I would know what to look for if it ever messes up again. He took his time and checked everything that could have been causing the unit to mess up. Even found a cord connected to the unit from a prior techs reading meter. I will be only using Grizzle and recommending them to everyone I know from now on! Thank you! So grateful to have a working AC again!
Response from the owner:Lauren, thank you for your great review and recommendation! We're so glad we could take care of you and get everything squared away with your HVAC system. Thank you for taking the time to share your feedback with us and we look forward to serving you in the future!
Mark Hewes
7 days ago
Great service as always
Response from the owner:Thank you, Mark! We're so glad to hear you enjoyed the service, and we appreciate your continued support.
Jody Fatheree
7 days ago
I had a clogged dryer vent. Technician Kris Vigil was right on schedule. Birds nest was the culprit. He was very professional, courteous and knowledgeable. Will definitely be using them in the future .
Response from the owner:Jody, thank you so much for taking the time to give your great review of Kris! We're so glad to be your trusted HVAC company.


Air Conditioner Repair in Canyon, TX 79015

“Randy did an excellent job in getting our AC up and running quickly. I certainly recommend Grizzle and especially Randy, a cordial and professional individual. 5 Stars to Randy and Grizzle!”
- Ken F.

Air Conditioner Replacement in Canyon, TX 79015

“My unit went out completely. I wanted grizzle to do the work but decided to shop. I found out there prices are very competitive and the quality of their work is excellent. The communication level with Paul was exceptional. He explained the entire process and called multiple times to keep me informed on install date and time.”

- Kenny D.

Air Conditioner Repair in Happy, TX 79042

“James was very helpful.”

- Kathy M.

Air Conditioner Repair in Canyon, TX 79015

“Randy was very friendly and professional! Definitely recommend Grizzle AC”

- Lynn L.

Air Conditioner Installation in Amarillo, TX 79119

“Jonathan, Joey and James were great. We were caught in a bind with an old R-22 condenser that failed, but the air handler was still in good working order. Since R-22 units are no longer built, Grizzle was able to find a condenser using R-407 refrigerant that was compatible with our air handler, saving us thousands of dollars. We would recommend Grizzle to anyone needing HVAC work.”

- Bill U.

I always call Grizzle.

I always call Grizzle. They are the best. Great quality work, courteous, professional, and very knowledgeable. Prices are very reasonable. This is what companies are supposed to be about. When employees are happy, customers are happy. Great ownership.

- Ace D.

I highly recommend these guys!

I highly recommend these guys! I’m blown away by their generosity! This is one company you can definitely trust to treat you right!

- Jason E.

It was nice to find a company who truly valued customer service.

It was nice to find a company who truly valued customer service. Grizzle is professional, competitive, and efficient. They understood my needs and provided several options for me to consider. They made sure that I understood each option, but never pushed one over the other. They arrived on time, completed the installation in the amount of time they stated and walked me through the operation of the unit before leaving. Extremely pleased with the work and installation.

- E.R.

Such great customer service.

Such great customer service. The Grizzle team came to help with our heater and even got the Christmas tree out of the attic. Totally above and beyond!

- Casie S.

They always have the best customer service and are very efficient!

They always have the best customer service and are very efficient! I do not use anybody else but Grizzle Heating and Air. They are timely even when they are super busy.

- Chris R.
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