Reviews

Excellent
4.9
nicole beames
I called on a Thursday, scheduled a Friday and was curious when I received a 1 hour window of time that our tech Kris, would arrive. BUT, he was right on time! It was a little drizzly but he got right to work and diagnosed the problem and fixed it! He was done in one hour. Our air is blowing cold and we have a new AC company. Thanks so much.
Brittanie Eslick
Speedy. Polite. Fixed same day.
Elaine Wheeler
Awesome service! Quick knowledgeable and reliable
Paul De Leon
Grizzle is a top-notch service provider, who is unmatched within the Texas Panhandle community. Not only is their entire organization comprised of high-character individuals, but most importantly, Ian Ansett - was quick to not only triage our issue but even faster in getting a tech on site to then ensure the issue was resolved. August is Texas without A/C would have been unbearable without the help of Grizzle. We are certainly glad we did not Sizzle! We are HAPPY customers and I know who I will be calling next time for service.
Response from the owner:Thank you, Paul, for your kind words! We're delighted to hear that our team, especially Ian, could assist you swiftly during the hot August days. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Sergio Alvarez
Response from the owner:Thank you, Sergio, for your 5-star rating! We truly appreciate your support and look forward to serving you again.
Lauri Minton
Update a few years later: our AC stopped working mid-August. In the Texas Panhandle, we usually have 3-digit temps in August! The Grizzle crew was able to schedule a service call same day, and had us up and running again in less than 45 minutes. We cannot speak well enough for this business, and would recommend them to anyone needing HVAC services!
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Shout out to Kris, Alex, Jayden, Zach, and Ian, for the exceptional work installing a mini-split for us. We have always had great service and customer service from Grizzle, and highly recommend them to everyone!
Response from the owner:Thank you, Lauri, for your wonderful feedback! We're glad to hear the Grizzle crew, including Kris, Alex, Jayden, Zach, and Ian, provided you with exceptional service and got your AC up and running quickly during those hot August days. Your recommendation means a lot to us!
dragon hunter
Alex the technician was great. He fixed the two leaks. (Two other AC company could not)
Response from the owner:Thank you for your amazing feedback! We appreciate you!
Kelli Kieth
Grizzle sent Kris to come check our unit. He was here very quickly and did a great job.
Response from the owner:Thank you, Kelli! We appreciate your feedback about Kris and are glad to hear he provided great service.
Daniel
Great, honest technician l. I will work with this company again if I ever need any AC work again.
Response from the owner:Thank you, Daniel! We're glad to hear you had a great experience with our technician and look forward to assisting you with any future AC needs.
Joe King
Response from the owner:Thank you, Joe, for the fantastic 5-star rating! We truly appreciate your support.
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I highly recommend these guys!

I highly recommend these guys! I’m blown away by their generosity! This is one company you can definitely trust to treat you right!
- Jason E.

It was nice to find a company who truly valued customer service.

It was nice to find a company who truly valued customer service. Grizzle is professional, competitive, and efficient. They understood my needs and provided several options for me to consider. They made sure that I understood each option, but never pushed one over the other. They arrived on time, completed the installation in the amount of time they stated and walked me through the operation of the unit before leaving. Extremely pleased with the work and installation.

- E.R.

Such great customer service.

Such great customer service. The Grizzle team came to help with our heater and even got the Christmas tree out of the attic. Totally above and beyond!

- Casie S.

They always have the best customer service and are very efficient!

They always have the best customer service and are very efficient! I do not use anybody else but Grizzle Heating and Air. They are timely even when they are super busy.

- Chris R.

Very professional and friendly staff!

Very professional and friendly staff! The technician was very knowledgeable. And the cost – you can’t beat it.

- Cindi B.
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