Reviews

Excellent
4.9
Stacy Wilson
We've used Grizzle the last several years for repair and maintenance of our heating/cooling system. We have been very satisfied with the service and quick response time! We signed up for the maintenance program.
Response from the owner:Thank you, Stacy, for your great feedback and for trusting Grizzle with your heating and cooling needs over the years; we're glad to have you in our Customer 1st Club!
mark hulin
Great job! Very professional and polite. Thankful for taking good care our family.
Response from the owner:Thank you, Mark! We're glad to hear you felt well taken care of, and we appreciate your kind words about our team's professionalism.
Casey Bradshaw
Always great professional service.
Response from the owner:Thank you, Casey! We're so glad to hear you appreciate our professional service. Your support means a lot to us!
Darla Caldwell
Great service!!
Response from the owner:Thank you, Darla! We're so glad you enjoyed our service and appreciate your support.
Jack Hayes
Gerry was the technician that came and found out why primary line was blocked in my air conditioner unit. He kept me informed what needed to be done. He stayed at it until he made sure the was clear. Gerry helped me to understand the cause. Gerry loves his job and that makes a difference. I will spread the news about this technician when anyone needs air conditioner work. GRIZZLE has good employee to represent the company.
Thanks Gerry for your integrity and your work!
Thanks Grizzle for sending him!
Response from the owner:Thank you, Jack, for your wonderful feedback! We're glad to hear that Gerry provided you with excellent service and information about your air conditioner. We appreciate your support and will make sure to pass your kind words along to him and the team at Grizzle.
Lance Long
Kris came by the same morning I called. He identified an error with the wiring on the capacitor on my outside unit that has existed since the system was installed new by another company. He resolved the noisy compressor that others said was normal in minutes by using the wiring diagram on the cover to spot their error. He also quickly identified the root cause of the problem with the HVAC system, which was a faulty blower motor. I wish he was around three years ago when this unit was first installed incorrectly! He was prompt, professional and did a fantastic job!
Response from the owner:Thank you, Lance, for your kind words! We're glad Kris could resolve the issues with your HVAC system efficiently and professionally. Your feedback means a lot to us!
Rneal Medlock
Alex was great! He explained everything in detail about the problems I had with my AC unit! He was extremely polite and considerate! He even went and got two portable AC units for me to use until I could get a new unit installed!
Response from the owner:Thank you, Rneal! We're glad to hear Alex provided such attentive service and helped you with your AC situation. Your satisfaction means a lot to us!
Missa Langston
Gerry was amazing, he fixed what 2 other companies couldn't figure out. Instead of just telling me "I don't know", he took the time to figure it out and find a solution. Will definitely call again when I need service.
Response from the owner:Thank you, Missa! We're glad to hear that Gerry could help you find a solution. We appreciate your trust and look forward to assisting you again in the future!
Joyce
Everyone from office staff (Corene and Audry) to the systemization experts (Ian and Josh) to the entire installation crew (Kris,Jayden, Alan and Ivin) were excellent! The prompt response and quick professional installation was so greatly appreciated. Would recommend Grizzle staff wholeheartedly.
Response from the owner:WOW! Thank you, Joyce! We're grateful for your wonderful review of our team, and your recommendation means a lot to us!
Shaun B. P.
Knowledgeable friendly technicians and quick to come out.
Response from the owner:Thank you Shaun!
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I always call Grizzle.

I always call Grizzle. They are the best. Great quality work, courteous, professional, and very knowledgeable. Prices are very reasonable. This is what companies are supposed to be about. When employees are happy, customers are happy. Great ownership.
- Ace D.

I highly recommend these guys!

I highly recommend these guys! I’m blown away by their generosity! This is one company you can definitely trust to treat you right!

- Jason E.

It was nice to find a company who truly valued customer service.

It was nice to find a company who truly valued customer service. Grizzle is professional, competitive, and efficient. They understood my needs and provided several options for me to consider. They made sure that I understood each option, but never pushed one over the other. They arrived on time, completed the installation in the amount of time they stated and walked me through the operation of the unit before leaving. Extremely pleased with the work and installation.

- E.R.

Such great customer service.

Such great customer service. The Grizzle team came to help with our heater and even got the Christmas tree out of the attic. Totally above and beyond!

- Casie S.

They always have the best customer service and are very efficient!

They always have the best customer service and are very efficient! I do not use anybody else but Grizzle Heating and Air. They are timely even when they are super busy.

- Chris R.

Very professional and friendly staff!

Very professional and friendly staff! The technician was very knowledgeable. And the cost – you can’t beat it.

- Cindi B.
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